📜 TERMS AND CONDITIONS OF SALE

Company name: Les Fans de Winona — Sole proprietorship
Registered office: 60 Rue François 1er, 75008 Paris, France
Management address: 15 Rue de l'Oiseau, 71700 Le Villars, France
SIRET: 899 071 005 00024 — VAT: FR84899071005 — APE: 47.91A
✉️ contact@shopsadje.com

1. SCOPE

These Terms and Conditions of Sale apply to all orders placed by adult consumers on the online store shopsadje.com. Any order implies full acceptance of these terms.

2. PRODUCTS AND PRICES

Prices are displayed in euros (EUR) for customers in the eurozone. For European Union customers outside the eurozone (e.g. Poland, Czech Republic, Sweden, Denmark…), prices may be displayed in their local currency. For customers outside the EU, prices may be displayed in local currency and customs duties or import taxes may apply, exclusively at their expense.

The Sadjé store reserves the right to modify its prices at any time. Products are invoiced at the price in effect at the time the order is confirmed.

3. ORDER AND PAYMENT

Accepted payment methods: Visa, Mastercard, American Express, Discover, Shop Pay, Apple Pay, Klarna, Sofort, iDEAL, EPS Payments, Bancontact.

The order is confirmed after payment validation. A confirmation email is sent to the customer.

4. DELIVERY

Delivery conditions, timelines and zones are detailed in the Shipping Policy available on the site. Shipping is free worldwide. Risk transfers to the customer upon physical receipt of the parcel.

5. LEGAL RIGHT OF WITHDRAWAL

In accordance with European Directive 2011/83/EU, the customer has a legal withdrawal period of 14 calendar days from receipt of their order, without having to justify a reason or pay any penalty.

As a commercial gesture, the SADJÉ store offers an extended deadline of 45 to 60 calendar days depending on the destination (see Return Policy). This commercial gesture complements but does not replace the customer's legal rights.

To exercise this right, the customer must notify their decision by email to contact@shopsadje.com before the applicable deadline expires.

6. REFUND

Refunds are processed within 10 business days of receipt of the compliant return, via the original payment method. In the event of the contractual delivery deadline being exceeded, a full refund is possible without returning the parcel (see Return Policy).

7. LEGAL GUARANTEES

The customer benefits from the following legal guarantees:
• Guarantee of conformity
• Guarantee against hidden defects

8. LIABILITY

The SADJÉ store's liability is limited to the amount of the order concerned. It cannot be held responsible for delays attributable to carriers, customs services or exceptional circumstances beyond its control.

9. PERSONAL DATA

The processing of personal data is governed by the Privacy Policy available on the site, in accordance with the GDPR (General Data Protection Regulation).

10. INTELLECTUAL PROPERTY

Site texts, logos and graphics are the exclusive property of Les Fans de Winona and are protected by intellectual property law. Product images are provided under licence by our logistics partners (CJ Dropshipping) and remain the property of their respective authors. Any reproduction without prior authorisation is prohibited.

11. APPLICABLE LAW AND DISPUTES

These terms are governed by French law. In the event of a dispute, an amicable solution will be sought first. Failing that, French courts will have jurisdiction.

In accordance with EU Regulation No. 524/2013, the customer may also use the online dispute resolution platform: https://ec.europa.eu/consumers/odr

Last updated: April 2026